Support
For existing clients.
How to report a problem
- Send an e-mail with a short description: what is not working, since when and what you tried.
- Attach a screenshot or error message if you have one.
- You receive a confirmation, then we come back with a fix or next steps.
Remote assistance
When needed we connect remotely, only with your consent and for the duration of the intervention.
Emergency contact
For clients with a support agreement: [EMERGENCY NUMBER / PROCEDURE]